Elevated error rates
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Apr
25
,
2023
-
11:09
PDT
Monitoring
We have implemented fixes and identified the issue.
The underlying issue was related to an incident at Google, details can be found here:
https://status.cloud.google.com/incidents/yrjpox92My8bFqeVQy3b#FxgErUaBEZS6pEeX6yiz
We apologize for the disruption to our services, and we are continuing to monitor.
Posted
Apr
25
,
2023
-
10:15
PDT
Investigating
We are currently investigating an issue with elevated rates in one of our Helpdesk regions.
Posted
Apr
25
,
2023
-
10:00
PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-5f09).
×
Subscribe to Incident
Subscribe to updates for
Elevated error rates
via . You'll receive .