Outgoing messages delays for some clusters
Incident Report for Gorgias
Everything is back to normal.
Posted Sep 29, 2022 - 04:11 PDT
Everything should be back to normal. We are still monitoring this issue.
Posted Sep 29, 2022 - 01:49 PDT
We are currently investigating this issue.
Posted Sep 29, 2022 - 01:02 PDT
This incident affected: Helpdesk Integrations (Email, Outlook, Live Chat, Smooch Core API, Facebook Posts & Comments, Shopify integration, Facebook Messenger, ReCharge integration, Yotpo) and Helpdesk Clusters (us-east1-635c).