Outdated search results in ticket search and views filters

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted May 11, 2023 - 15:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2023 - 15:10 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 11, 2023 - 15:05 PDT

Investigating

We are currently investigating this issue.
Posted May 11, 2023 - 14:42 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-65cd).
← Current Status Powered by Atlassian Statuspage