Messages not reaching Helpdesk for ~10% of the chat integrations

Incident Report for Gorgias

Resolved

Chat functionality was restored. We will continue to monitor the situation.
Posted Dec 20, 2022 - 18:10 UTC

Investigating

We are currently investigating this issue.
Posted Dec 20, 2022 - 17:48 UTC
This incident affected: Helpdesk Integrations (Live Chat).
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