Increase in latency and error rate
Incident Report for Gorgias
This incident has been resolved.
Posted May 31, 2022 - 12:59 PDT
We are continuing to monitor for any further issues.
Posted May 31, 2022 - 11:38 PDT
A fix has been implemented and we are monitoring the results.
Posted May 31, 2022 - 09:25 PDT
We are continuing to investigate this issue.
Posted May 31, 2022 - 09:01 PDT
We are currently investigating an issue regarding an increase in latency and error rate.
Posted May 31, 2022 - 08:58 PDT
This incident affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-central1-d8ff).