Increase in latency and error rate
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
May
31
,
2022
-
12:59
PDT
Update
We are continuing to monitor for any further issues.
Posted
May
31
,
2022
-
11:38
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
May
31
,
2022
-
09:25
PDT
Update
We are continuing to investigate this issue.
Posted
May
31
,
2022
-
09:01
PDT
Investigating
We are currently investigating an issue regarding an increase in latency and error rate.
Posted
May
31
,
2022
-
08:58
PDT
This incident affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-central1-d8ff).
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