Delay in incoming messages

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Feb 16, 2023 - 08:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 16, 2023 - 08:13 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 16, 2023 - 08:08 PST

This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511).