Delay in processing ticket rules
Incident Report for Gorgias
This incident has been resolved.
Posted Jul 20, 2023 - 08:10 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2023 - 07:03 PDT
We are currently investigation an issue with processing ticket rules
Posted Jul 20, 2023 - 06:45 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).