Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 13, 2021 - 06:00 PDT
We are going to upgrade our main database to a newer version. This should bring more stable and increased performance. The migration is scheduled to last 2 hours starting on Sunday , the 13 of June 06.00am Pacific time. During the maintenance period, the Helpdesk will be unavailable.
Posted Jun 10, 2021 - 03:14 PDT
This scheduled maintenance affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-east1-main, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1).