Global downtime across all clusters

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Aug 24, 2021 - 15:00 UTC

Identified

A faulty update was deployed causing a global downtime across all clusters, this is being reverted right now and should be resolved in a few minutes
Posted Aug 24, 2021 - 14:53 UTC
This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff).