Issues with incoming Gmail messages
Incident Report for Gorgias
This incident has been resolved.
Posted Jul 06, 2020 - 17:44 PDT
Issue should now be fixed, all messages that failed will be sent shortly.
Posted Jul 06, 2020 - 16:05 PDT
The issue has been identified, it's an issue on Gmail side. We are in touch with them to fix the issue. More details available here:
Posted Jul 06, 2020 - 13:20 PDT
We are currently investigating this issue.
Posted Jul 06, 2020 - 12:20 PDT
This incident affected: Helpdesk Integrations (Gmail).