Issues receiving/sending emails on some forwarding integrations
Incident Report for Gorgias
Everything is back to normal.
Posted Jun 15, 2022 - 12:17 PDT
There was a problem on Mailgun side which was fixed. We are monitoring the results now.
Posted Jun 15, 2022 - 06:18 PDT
Mailgun, our email provider, is investigating the issue.
Posted Jun 14, 2022 - 16:28 PDT
Mailgun is investigating the issue regarding sending emails.
Concerning incoming emails, we are currently discussing the issue with Mailgun.
Posted Jun 14, 2022 - 15:14 PDT
We are opening a bug report on Mailgun (our email service provider)
Posted Jun 14, 2022 - 14:34 PDT
We are currently investigating this issue.
Posted Jun 14, 2022 - 14:13 PDT
This incident affected: Helpdesk Integrations (Email, Mailgun SMTP, Mailgun inbound email, Mailgun outbound email, Mailgun API).