Increased latency in the ai agent
Incident Report for
Gorgias
Resolved
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
Posted
Sep
30
,
2026
-
20:59
UTC
Identified
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
Posted
Sep
30
,
2026
-
17:23
UTC
Monitoring
We’re monitoring the situation. The issue appears to be on the LLM provider’s side, and we’ll share updates as they become available
Posted
Sep
30
,
2026
-
17:21
UTC
This incident affected: Automate (AI Agent).
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