Issues to connect some outbound calls

Incident Report for Gorgias

Resolved

Our Phone provider has resolved this incident and we will continue to monitor status.

Posted Mar 31, 2025 - 10:31 PDT

Our Phone provider has Identified the issue and is scaling up systems and deployed new hosts in order to ease issues.

Posted Mar 31, 2025 - 10:04 PDT

Our Phone provider has partial outage and working on a fix. We will post an update in one hour or as soon as the issue has been resolved.

Posted Mar 31, 2025 - 09:22 PDT

We have raised the issue to our phone provider, and we are following up with them on resolving the issue.

Posted Mar 31, 2025 - 09:11 PDT

This incident affected: Helpdesk Integrations (Native Phone).