Latency receiving chat messages
Incident Report for Gorgias
This incident has been resolved.
Posted Nov 26, 2021 - 08:30 PST
We are continuing to monitor for any further issues.
Posted Nov 26, 2021 - 08:18 PST
We are observing an increased latency treating chat messages. We are following the situation and adjusting our infrastructure accordingly.
Posted Nov 26, 2021 - 08:05 PST
This incident affected: Helpdesk Clusters (us-east1-2607) and Helpdesk Integrations (Live Chat).