Latency receiving chat messages
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Nov
26
,
2021
-
16:30
UTC
Update
We are continuing to monitor for any further issues.
Posted
Nov
26
,
2021
-
16:18
UTC
Monitoring
We are observing an increased latency treating chat messages. We are following the situation and adjusting our infrastructure accordingly.
Posted
Nov
26
,
2021
-
16:05
UTC
This incident affected: Helpdesk Clusters (us-east1-2607) and Helpdesk Integrations (Live Chat).
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