Messages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Aug 13, 2019 - 21:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 13, 2019 - 21:40 UTC

Investigating

We are currently investigating this issue.
Posted Aug 13, 2019 - 21:31 UTC
This incident affected: Helpdesk Integrations (Facebook Posts & Comments, Instagram comments).
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