Messages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.
Incident Report for Gorgias
This incident has been resolved.
Posted Aug 13, 2019 - 14:44 PDT
The issue has been identified and a fix is being implemented.
Posted Aug 13, 2019 - 14:40 PDT
We are currently investigating this issue.
Posted Aug 13, 2019 - 14:31 PDT
This incident affected: Helpdesk Integrations (Facebook Posts & Comments, Instagram comments).