Increased latency and performance issues for some customers
Incident Report for Gorgias
This incident has been resolved.
Posted Aug 09, 2022 - 13:12 PDT
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2022 - 13:00 PDT
We are currently investigating this issue.
Posted Aug 09, 2022 - 12:27 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-central1-d8ff).