Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2024 - 08:00 PDT
Scheduled
On Tuesday, October 29th between 15:00 and 16:00 UTC time (2:00am and 3:00am AEDT), for up to 20 minutes, customers in our APAC region may experience interruptions or limited availability while we upgrade our databases. This proactive measure is designed to continue improving the reliability, redundancy, and performance across the infrastructure of our services.
If you receive an upcoming maintenance banner in the Helpdesk your account is impacted for this wave.
We appreciate your understanding and if you have any other questions please reach out to our Support team via email or on our website.
Posted Oct 28, 2024 - 14:43 PDT
This scheduled maintenance affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (aus-southeast1-fcb9).