Partial outage

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jun 01, 2020 - 16:21 UTC

Monitoring

The outage is now resolved, we are monitoring
Posted Jun 01, 2020 - 16:09 UTC

Identified

An issue on one of our cluster resulted in a partial outage for a part of our clients. This is now partially resolved, except for real times updates (like new chat notifications). We're currently investigating this issue and will let you know as soon as possible.
Posted Jun 01, 2020 - 15:34 UTC
This incident affected: Helpdesk (Web App).