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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Apr 23, 2023 - 00:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2023 - 00:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 22, 2023 - 23:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2023 - 23:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 22, 2023 - 23:08 UTC

Investigating

We are currently investigating this issue.
Posted Apr 22, 2023 - 22:36 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-central1-d8ff).