Live notifications (updates, agent activity, notifications) not working
Incident Report for Gorgias
This incident has been resolved.
Posted Feb 20, 2024 - 21:18 PST
A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2024 - 20:21 PST
One of our systems failed to come back up while doing a routine upgrade. We're working on getting it restarted.
Posted Feb 20, 2024 - 19:49 PST
We are currently investigating this issue.
Posted Feb 20, 2024 - 19:27 PST
This incident affected: Helpdesk (Web App) and Helpdesk Clusters (us-east4-65cd).