Scheduled Database Maintenance - North America
Scheduled Maintenance Report for Gorgias
The scheduled maintenance has been completed.
Posted Mar 27, 2024 - 00:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2024 - 00:00 PDT
On Wednesday, March 27th, 2024, between 07:00 and 09:00 UTC time, for up to 45min, customers in our North America region may experience interruptions or limited availability while we upgrade our databases. This proactive measure is designed to continue improving the reliability, redundancy, and performance across the infrastructure of our services.

Due to the nature of these changes we will be rolling them out across our regions progressively over the month of March and April.

If you receive an upcoming maintenance banner in the Helpdesk your account is impacted for this wave.

We appreciate your understanding and if you have any other questions please reach out to our Support team via email or on our website.
Posted Mar 21, 2024 - 10:48 PDT
This scheduled maintenance affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-east4-65cd, us-central1-d8ff, us-central1-c433).