DNS services outage

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 14:53 PDT

Monitoring

Seems that the incident has been resolved.

Posted Jul 17, 2020 - 14:38 PDT

Identified

Due to an outage with one of our DNS providers the helpdesk on the Web Doesn't function properly. Mobile Apps and REST API still works as expected.

Posted Jul 17, 2020 - 14:35 PDT

This incident affected: Helpdesk (Web App).