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Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Dec 13, 2019 - 09:16 PST

Monitoring

This is now resolved, we're still monitoring.

Posted Dec 12, 2019 - 18:03 PST

Update

We are continuing to investigate this issue.

Posted Dec 12, 2019 - 14:01 PST

Investigating

We're currently having issues with our database services. This is causing most of the APIs requests to fail. We will keep you updated about the progress of this issue.

Posted Dec 12, 2019 - 14:00 PST

This incident affected: Helpdesk (REST API).

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