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Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Dec 13, 2019 - 17:16 UTC

Monitoring

This is now resolved, we're still monitoring.

Posted Dec 13, 2019 - 02:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 12, 2019 - 22:01 UTC

Investigating

We're currently having issues with our database services. This is causing most of the APIs requests to fail. We will keep you updated about the progress of this issue.

Posted Dec 12, 2019 - 22:00 UTC

This incident affected: Helpdesk (REST API).