Infrastructure upgrade
Scheduled Maintenance Report for Gorgias
Completed
The scheduled maintenance has been completed.
Posted Aug 28, 2022 - 11:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 28, 2022 - 09:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 26, 2022 - 07:30 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 26, 2022 - 07:19 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 26, 2022 - 07:17 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 18, 2022 - 07:55 PDT
Scheduled
Gorgias will be undergoing a scheduled upgrade to our database systems, resulting in the Gorgias helpdesk being unavailable on 2022-08-28 for up to 2 hours. After that, functions will resume as normal - but, of course, please let us know if you come across any issues.

Thank you so much for bearing with us!
Posted Aug 08, 2022 - 12:32 PDT
This scheduled maintenance affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-east4-65cd, aus-southeast1-fcb9, us-east4-5f09, europe-west1-c511).